摘要:2008年中國電信行業(yè)進行了近十年來第四次大重組，原本電信業(yè)5+l的格局重組為新中國移動、新中國電信和新中國聯(lián)通三家大型全業(yè)務范圍集團化綜合電信企業(yè)。國際電信激烈競爭和3G時代業(yè)務需求給重組后的電信行業(yè)帶來了新的巨大競爭動力，為提高企業(yè)的核心競爭力，三大電信運營企業(yè)都希望通過企業(yè)信息化建設來提升內(nèi)部管理水平。 

　　　 ERP系統(tǒng)最先應用于制造業(yè)，引入國內(nèi)后經(jīng)過了三次發(fā)展熱潮，但是國際上其企業(yè)應用成功率一直不高，國內(nèi)電信行業(yè)諸多特征使得電信行業(yè)ERP系統(tǒng)仍處于初級摸索階段，這些不利于ERP系統(tǒng)實施的因素有:組織結(jié)構(gòu)復雜、業(yè)務流程繁多、基礎數(shù)據(jù)冗繁、實施時間緊張、系統(tǒng)兼容困難和企業(yè)管理變革等。本文從電信運營企業(yè)所處的行業(yè)特點出發(fā)，針對于電信運營企業(yè)在實施ERP項目中所面臨的困難，通過引入項目管理的方法對中國聯(lián)通實施ERP項目進行科學管理，實現(xiàn)了中國聯(lián)通ERP項目的成功實施。

關鍵詞：電信運營企業(yè)；ERP項目；項目管理

Abstract:In 2008，China’s telecommunications industry experienced its fourth largest reorganization over the past decade. The original“5+l” Pattern of the telecommunications industry has been restructured into a full-service，integrated telecom group，including the new China Mobile，the new China Unicom，and the new China Telecom. The intense competitions among international telecommunications and the business needs in the 3G times have brought a new great competitive force to the restructuring industry. To enhance the core competitiveness of enterprises，the three major telecom companies want to improve the internal management level through the construction of enterprise informationization.   

　　　 ERP System was first applied in the manufacturing industry. It has experienced booming development three times after its introduction to china. However，the success of application rate in enterprises has been low internationally. A number of characteristics in domestic telecommunications industry make ERP systems still stay at an early stage to explore. The unfavorable factors for ERP system implementation are: complexity of the organizational structures，variety of business processes，trivial details of basic data，time constraints of implementation，compatible difficulties of the system and changes in business management，etc. According to the characteristics of telecom industries and the difficulties faced by the implementation of ERP projects in telecom industries，the thesis puts forward with the scientific management of the implementation of ERP projects in China Unicom，making China Unicom achieve the successful implementation of ERP projects through the introduction of project management methods.

Keywords: Telecom companies； ERP； Project managemen

2008年中國電信行業(yè)進行了近十年來第四次大重組，原本電信業(yè)5+1的格局重組為新中國移動、新中國電信和新中國聯(lián)通三家大型全業(yè)務范圍集團化綜合電信企業(yè)。國際電信激烈競爭和3G時代業(yè)務需求給重組后的電信行業(yè)帶來了新的巨大競爭動力，為提高企業(yè)的核心競爭力，三大電信運營企業(yè)都希望通過企業(yè)信息化建設來提升內(nèi)部管理水平。ERP系統(tǒng)是信息化集成管理系統(tǒng)，因而在整個“UNI一IT”架構(gòu)中處于核心地位。ERP系統(tǒng)最先是使用在制造業(yè)的信息化系統(tǒng)，這一系統(tǒng)工程涉及到企業(yè)管理相關專業(yè)的調(diào)整和變革，目前關于如何將其成功運用于電信企業(yè)的研究并不多，因此本文的研究具有重要的理論意義和現(xiàn)實意義。